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Guides, Articles & Documentation

Everything you need to master MeroPharma, train your counter staff, and keep your Nepal DDA recordkeeping in order.

Documentation & Setup Manuals

User Setup2.4 MB PDF

MeroPharma Quick-Start Operating Manual

Complete step-by-step guide for counter installation, printer setup, initial medicine catalogue configuration, and first sale.

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Regulatory1.1 MB PDF

DDA Pharmacy Audit Compliance Checklist

Official guidelines for keeping Schedule H/H1 narcotic ledgers, batch expiry logs, and inspector sales registers in Nepal.

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Hardware POS1.8 MB PDF

ESC/POS Thermal Printer & Barcode Setup

Driver configuration and calibration for 2-inch & 3-inch thermal printers and USB/Bluetooth barcode scanners.

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Data Import950 KB XLSX

Excel Master Medicine Inventory Migration

Pre-formatted spreadsheet template for bulk importing existing medicine stock, batch numbers, MRP rates, and DDA codes.

Download Manual
MeroPharma staff training two pharmacy team members
On-site & Remote Training
Staff Onboarding

We don't just hand over software — we train your counter staff to use it.

Every new pharmacy gets a guided onboarding session with our Kathmandu-based team. We walk your pharmacists through billing, inventory, and compliance workflows until it's second nature.

  • Free onboarding session for every new pharmacy
  • Staff trained on daily POS workflows in under a day
  • Ongoing refresher training whenever you add new hires
Book a Training Session

Need Dedicated Staff Training or Technical Support?

Our Kathmandu support team is available via Phone, Viber, and WhatsApp from 8:00 AM to 8:00 PM.